To our patients:

As of June 1, our office is fully open. We are seeing patients and accepting appointments for dental cleanings and all other services.

We are taking all precautions to ensure the office remains safe for patients and staff. You will be asked to remain in your car to wait for appointments to start, and no one may accompany patients inside the office.

Please call us to make an appointment or discuss any concerns at 864.583.4962.

  • Myth: Insurance plan offers two free cleanings per year.

    Truth: Insurance may not pay 100% of hygiene visits.

    Most insurance companies state that they will cover two hygiene visits a year—either once every 6 months or twice a year, anytime.

    But in small print, the plan document might say something like this: We will pay 100% of dental hygiene fees that we deem reasonable and customary.

    So if your hygiene fee falls in the reasonable and customary range, the company will pay 100%. If the fee is outside this amount, insurance will pay a smaller percentage. Then the patient is responsible for the amount unpaid by insurance.

    The policies small print may cause confusion for dental patients. Often insurance companies refuse to raise fees paid (even when increasing premium amounts). In fact, the largest dental carrier that covers South Carolina state employees still pays the same amount it paid in 1970.

    Obviously, dental offices have raised fees since 1970. And patients want a thorough and complete exam rather than a “reduced fee exam.”

  • Myth: Reasonable and Customary is fee your dentist should charge.

    Truth: Insurance company sets Reasonable and Customary fee for your employer to keep premium costs low.

    The insurance company will negotiate an “allowable amount” or “usual and customary fee” with your employer. This will help determine the premium amounts that your employer pays.

    This amount is usually less than what any dentist in your area charges. It is beneficial for the insurance company but not necessarily reasonable for dentists in your zip code area.

    If your dentist’s fee is higher than the set fee, this does not mean your dentist is charging too much for a procedure. Instead, it indicates that the employer used low fees to negotiate lower premiums for your company plan. Or that the insurance company did not raise the reasonable amount for many years.

    Your insurance company will apply the negotiated percentage for each procedure based on the employer contract.

Our family can't wait to meet yours!

a locally owned practice, focused on you

Cedar Spring Family Dentistry has built a reputation for treating everyone like a member of our family. We also use the latest technology to make your visits and procedures as comfortable as possible.

Learn more about our approach

With a team like this, we can't help but be proud



Our two dentists and our team of certified hygienists, assistants and office staff collectively create a practice that you can trust and depend on. The only thing that matches our experience is our expertise.

Welcome to your new dental home!

Need a new Spartanburg dentist? We make getting joining our office easy. From appointment availability to insurance to payment plans to your actual care, our entire team is here to remove barriers to the great care you deserve.

Let's get started

Error Message